HomeSense reviews

3.8

78% would recommend to a friend

(850 total reviews)
avatar

Ernie Herrman

86% approve of CEO

55% positive business outlook

HomeSense has an employee rating of 3.8 out of 5 stars, based on 850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeSense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

850 reviews
4.0
Jul 21, 2022

Decent.

Recommend
CEO approval
Business Outlook

Pros

Great staff and management. Ensured you got breaks. Management would always encourage you to pass a disgruntled customer on to them stating ‘they get paid more to deal with that’.

Cons

On your feet all day and LOTS of walking. Occasional long shifts up to 14+ hours. Minimal team building and awful customers- like the worst customers of any retail environment. They would complain if you were allowed a seat when working as a greeter on a 14+ hour shift. 2 coworkers and a manager were physically assaulted by upset customers on different occasions. Very small discount- 10- doesn’t even cover tax.

3.0
Jul 18, 2022

ok

Recommend
CEO approval
Business Outlook

Pros

The idea of family is there, we kind of felt like it a little, but of course some people spoil the bunch and management didn't do much about them. They really just needed bodies whether they were helpful or not. I liked having the 10% discount at all TJX businesses. (including spouse/family). They even had quarters that we would have 20% discount weekends.

Cons

They really just needed bodies whether they were helpful or not. Most workers were worthless. I liked that management gave workers autonomy, but some took advantage of that and would even just sleep in the back way past their break time.

4.0
Jul 11, 2022

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience and learned loads

Cons

Stressful at time and can get a bit overwhelming

Viewing 373 - 375 of 850 Reviews

Glassdoor has 886 HomeSense reviews submitted anonymously by HomeSense employees. Read employee reviews and ratings on Glassdoor to decide if HomeSense is right for you.