HomeServe reviews

3.8

76% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

68% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Apr 29, 2024

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people good future prospects

Cons

Needs to get better at technology

5.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Homeserve -Walsall I think is a great place to work The people I have met over my years here have been a great support and knit together like a family I have a great work/home life balance being able to work 2 days a week from home I’ve had fantastic opportunities to develop in my role after putting in my own hard work and developing my skills with the managers and the businesses support If you want to develop you can and it is possible hard work is never easy but it always worth it Pay is more than fair along with the benefits the company offer for retail loans and finances Targets are in place to support with customer demand they are fair and reasonable and are achievable if like I say you want to work for them Every employer will have processes in place and am treated like an individual in line with process and am treat fairly We have a safe open and diverse community with lots of community work available to take part in such as supporting our nominated charity I enjoy my work , my team , my mangers our vision and outlook every single day

Cons

Unfortunately if people don’t like processes policies rules etc they tend to reflect blame on the culture of HS However every company has policy procedures rules and regulations in place , we may not like them but we adhere to them for a reason , people don’t take the time to understand the reasoning for them being in place rather they state it’s an u healthy place to work - which it is not

1.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Free car parking, and cheap everything else.

Cons

New senior leadership is very focused on the money, not the people, The new CEO has the right idea, but their people are focused on rinsing a smaller set of customers until the well is ultimately dry, older customers getting charged more and more. Totally lost it’s soul and morals.

Viewing 79 - 81 of 1,142 Reviews

Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.