Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 83 reviews)); "great benefits and recognition." ((in 55 reviews)); "Development opportunities" ((in 30 reviews)); "Colleagues and Customers are great." ((in 26 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 35 reviews)); "Managers don’t notice the hard work we do." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

3.0

Apr 22, 2015

Good for higher levels

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working atmosphere and lots of staff engagement organised

Cons

Money is spent on bringing in senior management from outside into newly created roles. Can be cliquey, and if your face fits, you can move on, if not, or if you're in a lower end role, the only way to move up is to apply. Promotions for people who deserve it can be looked over. Banding of pay structure can be a farce.

5.0

Mar 30, 2015

A great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, challenging and fun! Supportive management who like to be challenged Genuinely want to do the right thing for customers and staff Never dull! Good benefits and fair pay

Cons

Commuting to the Walsall office can be a pain (close to M6 J10);

4.0

Dec 1, 2014

Open, friendly interview.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job security, reasonable salary, considerate employer. Customer first ethic. Full training provided. Feeling of value - providing a service. Pleasant environment.

Cons

Rota shifts, parking availability, covering bank holidays. Holiday reservations. Limited breaks. Aggressive customers. Location - distance & availability of public transport.

Viewing 1120 - 1122 of 1,142 Reviews

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Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep