1. Inclusion and diversity is lacking, though, they created a DEI process and brought in specialists to address the issues, the vast majority of their promises fell short or they out right lied about it.
2. Pay, this is where they lied; at whole, HR addressed this as an issue (and it was, the pay is on the low side for the expected work load) and promised the entire company that addressing it would mean change. Once that time come, I got a raise lower than I had in the last year and mind you, my performance did not change. I worked hard, especially while we handled an entire new process to address COVID and COVID safety measures for Caregivers.
3. Burnout, work/life balance and ableism. By the end of last year, Dec 2020, morale on our team declined and everyone I spoke to was burned out. Part of this was because we had no training and ever evolving calls/texts and contact at the height of the pandemic. Client deaths were at an all time high, and demand for care was also high, with a Caregiver and staffing shortage due to either people leaving because pay was so little to risk your life, or Caregivers were getting sick at high rates. Management never, ever considered, we were thanked by a bonus, briefly, but that was it. It was never brought up in company all hands as an issue, nor were the Market Associates once looked at holistically as a mental health fire pit. They offered measley resources for this as well. I suffered from a building health condition and my mental health soon took a turn. I finally broke down and asked to take my float holiday hours I earned off to get in to a doctor that could help me process a leave so I could get stabilized and get on a better pathway. I encouraged by HR, naturally, but asked by management if I could "wait" with no suggestion on when or how I could deal with this. After finding a new role in a company with SO much to offer, I realized Honor was ableist and toxic. Their processes were broken, communication was awful and they expected the world. I am not afraid of hard work, but we are human, not machines.
4. The expectation to perform and lack of transparency from management created a big hole that kept getting patched up, but never fixed. I do believe managers meant well, but no one was bold enough to make a change and maybe work to change things, it was easy for them to sit up high. Management was very much looking for someone interested in working 12 hour days and be a yes man. People have lives outside of work, managers did not though and expected the same from you.
Work here if you're ready for soul sucking burnout, if you're up for a challenge and wanna shake things up, maybe they will finally listen? The labor force in this country is changing and only the companies who know that and stay ahead of it will survive.
