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      Hopper

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      Hopper reviews

      3.4

      45% would recommend to a friend

      (433 total reviews)
      avatar

      Frederic Lalonde

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      433 reviews
      1.0
      May 5, 2023

      Not worth it

      Technical program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The non-managers on the team were great, smart people to work with

      Cons

      My team fired a quarter of the people who were there when I started because nobody on the team is capable of actual management. They say they are hiring constantly because they’re growing so fast, but most of their hiring is just making up for all the people they fired. In each case, they said they had been very clear with the people they fired and giving them a chance to improve - not true at all in my experience. I asked my manager almost every week for feedback and got mainly positive feedback only to be fired. They also fire everyone at exactly 10 months before any of their equity has vested and only give one month severance.

      3.0
      Oct 20, 2020

      Great people, huge lack of people management

      Product
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity to grow, learn and take on new challenges. Exciting to be in the travel industry and company really takes care of employees with perks and benefits. Some of the most intelligent and kindest people in tech, some of which are now my life-long friends.

      Cons

      Completely mishandled COVID pandemic and its impact on the travel industry. Let go 40% of the company only to now have openings for those same positions 6 months later. Constantly restructuring organization structure. Poor communication between leadership and the rest of the company.

      1.0
      Mar 4, 2025

      Think Twice

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you enjoy chaos, clueless management, and watching a company set itself on fire in real time, then by all means, Hopper is the place for you.

      Cons

      Working at Hopper is like being stuck in a group project where no one read the brief, but everyone’s pretending they did. Bad ideas, panic-driven pivots, and motivational speeches that sound like they were ripped from a LinkedIn influencer’s playbook, lead by Dakota Smith like a guy who read half a business book and decided he was a visionary. Meanwhile, Frederic Lalonde is barely around he tried launching another startup, failed, and now no one really knows what he does.

      Viewing 28 - 30 of 433 Reviews
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      ReviewsHopper reviews

      Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.