Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 34 reviews)); "Benefits were great." ((in 34 reviews)); "Competitive Salary and good health card" ((in 26 reviews)); "Permanent work from home" ((in 24 reviews)); "Good pay if you consider the location" ((in 24 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 36 reviews)); "The culture is toxic" ((in 23 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 22 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 18 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 15 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

What are the top reviewed Hopper locations?

New York , Boston , Cambridge , Chicago , Dallas , Los Angeles , San Francisco , Houston , San Diego , Las Vegas , Miami , Atlanta , Birmingham , Rochester , New York Mills , Tempe , Canada , Greenville , Taos , Washington , Earth , Minneapolis , Calabasas , Garden Grove , Richland , Seattle , Baltimore , California , Jacksonville , Orlando

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

433 reviews

4.0

Mar 9, 2022

My Hopper Experience

Air ticketing

Recommend

CEO approval

Business Outlook

Pros

- Good salary and benefits - Very lenient when it comes to time-offs - 8-hour shifts - Permanent work from home - Fast growth

Cons

- A lot of agents have substandard work ethics and critical-thinking skills - Dealing with coworkers is exponentially more stressful than the job itself - Constantly-changing workflows - Customer-obsession is their goal while agents' work quality is bare minimum

5.0

Feb 20, 2022

Awesome

Travel experience agent

Recommend

CEO approval

Business Outlook

Pros

Private healthcare, location flexibility, work from home, great coworkers and managers

Cons

There are no cons for me

5.0

Jan 28, 2022

The place to be!

Manager, people analytics

Recommend

CEO approval

Business Outlook

Pros

Remote, flexible schedule, unlimited PTO, great pay and benefits, modern tech, innovative product

Cons

Can't identify any cons at the moment

Viewing 409 - 411 of 433 Reviews

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My Hopper Experience

Awesome

The place to be!

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