Hopper reviews

Hopper is by far the worst company I’ve encountered, plagued by unethical leadership, a toxic work environment, and a crumbling business model. The workplace fosters discrimination, gossip, and constant dishonesty, leaving employees burned out—many even requested layoffs to escape. Employees are pressured to mislead partners, and most B2B deals fail, except for Capital One. For instance, the partnership with Nubank, the fastest-growing bank in Latin America, was widely announced but has resulted in almost no bookings after nearly a year. Layoffs were poorly managed, affecting 30% of U.S. staff and 70% internationally, with no support for affected employees, leaving morale at an all-time low. Leadership is toxic, fostering favoritism and punishing those who voice concerns or challenge decisions. Employee bonuses are often delayed, highlighting financial instability and a lack of respect for the workforce. The company’s inadequate technology leads to frequent system issues and a subpar customer experience. High turnover is rampant, with top talent leaving due to the toxic culture and lack of growth opportunities. Expedia regained 50% of bookings within two months (Might as well apply directly to Expedia), highlighting Hopper's inability to compete. With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in.

Hopper has a history of moving fast and going big but pivoting quickly too if something doesn't work out as expected. That can be a little rocky if your team has to scale down or change their focus. You have to be able to get on the Hopper beat and it's not for everyone - make sure you get a good feeling of what it's like during the interview process. You should meet a bunch of people from different teams so use that as an opportunity to ask a lot of questions. The hiring is handled by team leads and the admin team and it takes time. It's not your regular HR person with formal feedback and strict timelines, you need to be patient.