Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Great people" ((in 29 reviews)); "Good pay if you hit commission each cycle and really good benefits." ((in 20 reviews)); "The pay is good and even higher than market average." ((in 14 reviews)); "Great work/life balance" ((in 11 reviews)); "nice offices (Angel office London recently renovated)" ((in 9 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Bullish management that never gives promotions or pay rises, despite you meet your objectives" ((in 19 reviews)); "Leadership is belittling." ((in 5 reviews)); "Sometimes long hours." ((in 4 reviews)); "I was told once by a manager that I wasn't passionate enough about my work because I spent 10" ((in 3 reviews)); "limited opportunities to grow." ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

What are the top reviewed Hotels.com locations?

Dallas , Springfield , Arlington , Michigan Center , McAllen , Rock Hill

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

Feb 1, 2016

Awesome work culture, a great place to start your tech career!

Bi analyst

Recommend

CEO approval

Business Outlook

Pros

-If you are into data analytics, you'll get a chance to work on a variety of data tools and really huge data sets -Incredible work culture, a lot of freedom in your day to day work, and collaborative and supportive environment make it such a wonderful experience -The most amazing work life balance I've seen anywhere -Opportunities to interact with senior management on a regular basis

Cons

-Tech, Data Management and Marketing teams need to be synced better. Often, it is difficult to get my work done as tools/ data are not functioning as they should. -A lot depends on your boss, so it can be both good or bad. -Overall you are part of Expedia, a bigger organization. Again this can be good or bad depending on your team/projects. It's not a pure startup experience, if your are looking for one, yet it is pretty close.

4.0

Feb 1, 2016

Exciting vertical with great employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's almost nothing bad to say about working in travel. It's an exciting and competitive vertical with strong YoY growth. From a marketing standpoint, it's nice to work on a brand that's so forward thinking.

Cons

Work life balance can be a challenge, especially for certain teams. Occasionally you run into the usual corporate red tape, which can be a bummer.

4.0

Jan 18, 2016

Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Soda and fruit as much as you want

Cons

schedules change every 6 Months

Viewing 121 - 123 of 185 Reviews

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Jobs at Hotels.com