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      Hotels.com

      Part of Expedia Group

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      Hotels.com reviews

      3.8

      71% would recommend to a friend

      (185 total reviews)
      avatar

      Adam Jay

      58% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      185 reviews
      2.0
      Sep 25, 2014

      Hostile and political environment with weak technology

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some smart and friendly people working on the business side. Great offices relaxed start hours Good benefits

      Cons

      * Very weak underbelly on the tech side. Lacking innovation and misguided strategies * Day to day infused with petty politics * Meetings all day, every day * Inexperienced middle management with poor planning skills * Acts like a start-up, but more like a 1980s pin-striped corporation

      5.0
      May 26, 2014

      Fun, fast-moving, energetic company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (e.g. travel discounts) and fabulous people. The offices are all modern and open plan, which creates collaboration.

      Cons

      The leadership at times seems a bit random, and their does not seem to be a consistent strategy. This creates a bit of chaos as priorities and focus tends to change moment to moment. Also, the data is a mess.

      3.0
      Sep 18, 2025

      hotel

      Hotel receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      work culture and the values

      Cons

      long working hours less pay

      Viewing 121 - 123 of 185 Reviews
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      ReviewsHotels.com reviews

      Glassdoor has 207 Hotels.com reviews submitted anonymously by Hotels.com employees. Read employee reviews and ratings on Glassdoor to decide if Hotels.com is right for you.