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Housecall Pro

Engaged Employer

Housecall Pro Customer Service Representative (CSR) Remote reviews

5.0

100% would recommend to a friend

(1 total review)
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Stan Chia

Not enough data to show CEO approval

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Ratings by demographic groups

Reviews by job title

1 review
5.0
Mar 19, 2026

Awesome Culture to work in

Customer service representative (csr) remote
Recommend
CEO approval
Business Outlook

Pros

Supportive Culture: The team is genuinely collaborative, and I felt empowered to work along side them

Cons

The ability to escalate manager requested calls from the Pro's on the spot.

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Housecall Pro Response
1mo
Feeling empowered alongside a genuinely collaborative team is exactly the culture we work hard to build. Your note on standardizing the escalation flow for manager calls from Pros is specific and actionable. Process clarity on the frontline matters, and that kind of direct feedback shapes how we continue to improve. -Housecall Pro People Team
Related searches: Housecall Pro Customer Service Representative (CSR) Remote jobs | Housecall Pro Customer Service Representative (CSR) Remote salaries | Housecall Pro benefits | Housecall Pro interviews
Housecall Pro reviewsHousecall Pro Customer Service Representative (CSR) Remote reviews

Glassdoor has 489 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.