Is Housecall Pro a good company to work for?

Housecall Pro has an overall rating of 3.8 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 70% of employees would recommend working at Housecall Pro to a friend and 73% have a positive outlook for the business. The best reviews about Housecall Pro have been left by employees working as Software Engineer , Success Advisor and Enrollment Specialist .

Does Housecall Pro pay their employees well?

According to anonymously submitted Glassdoor reviews, Housecall Pro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Housecall Pro. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Housecall Pro?

70% of Housecall Pro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Housecall Pro 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Housecall Pro?

Enrollment Specialist (36) , Account Executive (25) , Sales Development Representative (SDR) (18) , Onboarding Specialist (17) , Senior Software Engineer (14) , Software Engineer (13) , Success Advisor (11) , Virtual Assistant (11) , Sales (9) , Team Lead (8) , Manager (7) , Customer Service Representative (6) , Customer Support Representative (6) , Product Manager (6) , Sales Development Representative (6)

What are the pros of working at Housecall Pro according to real employee reviews?

"The people are great." ((in 43 reviews)); "Great team to work with." ((in 24 reviews)); "Supportive leadership and approachable management." ((in 23 reviews)); "Working remote is a great benefit" ((in 18 reviews)); "It's nice to work from home so at least you can be comfortable with the extremely long hours" ((in 16 reviews))

What are the cons of working at Housecall Pro according to real employee reviews?

"Pay is low for the positions" ((in 31 reviews)); "liked managers fail upward and the top of the organization is barely aware of whats happening on the ground floor." ((in 12 reviews)); "No 401k match" ((in 10 reviews)); "Communication can fall apart if not intentional with upper management." ((in 6 reviews)); "They would not give me a why I was being let go and then I was locked out of the systems and blocked from communication with the company and their staff." ((in 5 reviews))

What are employees saying about Housecall Pro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Housecall Pro layoffs and their outlook for job security at Housecall Pro in 2026.

What are the top reviewed Housecall Pro locations?

San Diego , Denver , Orlando , New York , Los Angeles , La Jolla , Houston , Salt Lake City , San Francisco , Colorado Springs , Seattle , Philadelphia , Tampa , Atlanta , Auburn , Caldwell , Chicago , Harrisonburg , Kansas City , Albany , Maricopa , Phoenix , Goldsboro , Raleigh , Austin , Dallas , Katy , Texas City , San Antonio , Nashville

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

4.0

Mar 26, 2025

Housecall Pro Phone Support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I really enjoy the positive work environment and the great team of coworkers. The atmosphere is supportive, and collaboration is encouraged, making it a great place to grow and succeed.

Cons

One challenge is that we are often understaffed, which can make workloads overwhelming. Additionally, compensation could be more competitive to reflect the effort and dedication put into the job.

Housecall Pro Response

1y

Thank you for your review. We're glad to hear you enjoy the positive environment and supportive team culture. We appreciate your feedback regarding staffing and compensation—your perspective is important as we work to enhance the overall employee experience. - Housecall Pro People Team

5.0

Mar 26, 2025

Lots of growing

Outbound specialist

Recommend

CEO approval

Business Outlook

Pros

In my sixth month, because of my skills and achievements, I was promoted and transferred to a new department twice. Growing is possible here.

Cons

Local-based US employees have amazing perks that people from outside won't. Legally, in our countries, those perks are not required but it would be nice to have some of them or they could be a little bit more subtle so we don't even know that they exist like the tuition reimbursements.

Housecall Pro Response

1y

Thank you for your review and for sharing your experience. We're glad to hear you've had growth opportunities and recognition for your contributions. We appreciate your feedback regarding regional differences in perks and compensation—it’s valuable insight as we continue to grow and support our global teams. - Housecall Pro People Team

5.0

Mar 25, 2025

A Supportive Workplace

Specialist qa

Recommend

CEO approval

Business Outlook

Pros

Positive work culture Respectful management Opportunities to learn and grow Recognition for hard work

Cons

Repetitive tasks High workload at times

Housecall Pro Response

1y

Thank you for your review. We're glad to hear you’ve had a positive experience with the culture, leadership, and growth opportunities at HCP. We appreciate your feedback on workload and task variety—it’s helpful as we continue to improve the employee experience. - Housecall Pro People Team

Viewing 415 - 417 of 433 Reviews

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Jobs at Housecall Pro

Inside Sales Representative (Website)

Senior Director, Customer Success

Inside Sales Representative (Website)

Housecall Pro

Housecall Pro reviews

Ratings by category

Ratings by demographic groups

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Housecall Pro Phone Support

Lots of growing

A Supportive Workplace

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