Howden reviews

3.8

66% would recommend to a friend

(590 total reviews)

David Howden

79% approve of CEO

62% positive business outlook

Howden has an employee rating of 3.8 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Howden employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

590 reviews
1.0
Sep 22, 2022

Chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice colleagues and central office

Cons

No business strategy, no systems and incompetent management with no people skills. Lots of family and friends hired for their connections with no experience or knowledge. High workload and stressful environment with zero support. The business is expanding non stop but resourcing and budget are not increasing…

3.0
Sep 21, 2022

Ok for stability

Recommend
CEO approval
Business Outlook

Pros

Good benefits such as private healthcare, pension, gym membership etc

Cons

Not much push for growth and development in certain areas of the business. Was there over 5 years and still didn’t make basic salary.

1.0
Sep 19, 2022

Toxic treasury and HR, abuse permitted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good benefits, new and beautiful office building with lots of facilities, very flexible regarding returning to the office/WFH

Cons

- old systems & great reluctance to move away from Excel and paper, no actual payment system in a payment-making function - and only high value payments at that ! - manipulative & abusive manager. Don't get fooled by his smiles and charm - it's just an act. Behind closed doors he will turn into a completely different person. Google "covert narcissist" and rest assured you will experience every single behaviour described. Which are all forms of emotional and psychological abuse. - circular discussions with the manager spanning over months and years (keep in mind he is a very skilled manipulator) and nothing gets resolved. Ever. - chronic invalidation of reality/experience by manager & trivialization of issues raised - increases in workload due to either manager himself adding daily processes or due to busier than usual times are not even acknowledged or recognized, forget about praise. Same goes for the results these increases bring - more stress, less time, energy and focus for other tasks - manager acts like they don't exist/happen. When there are visible negative consequences of your ever growing workload, manager will claim "he didn't know" you were that overloaded. - manager's actions rarely match his words & lots of catch 22s, double standards, moving goal posts and bait-and-switch in interactions with manager; help is promised and when asked denied with phrases like "I'm not convinced, I don't see it that way, I don't believe you" - lack of accountability from manager. After the "i don't believe you" episode where of course he didn't help, I went on a medical leave due to stress from work. No adjustments in my workload were made when I came back, despite the medical leave quoting "stress from work" as the cause. Because nothing changes if nothing changes, it was followed by a second medical leave a few months later, which the manager straight up called "taking a rest". - HR sided with the manager, turned things into a me problem - ie. the problem was my reaction to the abuse, not the abuse. Told me to "increase my medication" (yes, these words exactly) instead of addressing and stopping the ongoing abuse. This coming from a senior HR partner too, in 2022, so yeah. - Also same gaslighting, invalidating and circular discussions with HR as with manager. - manager actually increased my workload after the second medical leave, and that too did not raise any eyebrows with either HR or upper management. Of course, I had a colleague who hadn't been on even a single medical leave because of stress from work, but adding the extra work to him never occurred to anyone, and was immediately rejected when I suggested it. They also told me they were not planning to hire an additional person - assume they thought with their circular discussions I wouldn't notice they didn't actually take any actions or measure to improve my workload and make it more manageable. I did. - I left without even having accepted another offer, seeing I'm talking to deaf ears and nobody is actually making things right

Viewing 424 - 426 of 590 Reviews

Glassdoor has 706 Howden reviews submitted anonymously by Howden employees. Read employee reviews and ratings on Glassdoor to decide if Howden is right for you.