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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,172 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Oct 24, 2023

      Overworked but Underpaid

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're lucky, you get a good team and manager. You do learn a lot which really puts you at the top of the list of who understands the ins and outs of the Software.

      Cons

      Very metrics heavy and upper management lacking any sense of sympathy or empathy, assuming they have their own to hit. Starting pay is usually 45k, which is bad.

      3.0
      Dec 13, 2022

      Great company, but not a great department

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Free book every month -Engaged D&I community -Genuinely great people to work with. I never met anyone that wasn't a pleasure to work with -Transparent with data -Overall a nice welcoming company culture

      Cons

      -Success/Support department is very metrics driven, and loses the sight of 'customer first' when the push is to hit you UoW (units of work) -no time for development for yourself (you get an extra hour a day to work on this) but reality is this time goes to trying to hit your UoW or juggling your queue -pay is still low for the amount of knowledge this role has and how important it is in the front line service -So many wonderful and smart people work in the department, but there isn't much room for upward mobility.

      Viewing 319 - 321 of 4,172 Reviews
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      Glassdoor has 4,761 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.