HubSpot reviews

3.4

54% would recommend to a friend

(4,186 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 8, 2018

Principal Customer Support Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Friendly, supportive and inclusive office culture + Manager cares about your career progression. + Great benefits (time off, gym and educational reimbursement)

Cons

- Workload can be overwhelming at times - Organisational structures continuously changing because the company is growing.

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HubSpot Response
7y
Thanks for helping our support team grow and scale globally, and for taking the time to write this up--hopefully the workload is getting a bit more manageable post-INBOUND, but we'll continue to keep an eye on it, thanks for all that you do! -Katie
5.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

I've been at HubSpot for just over 3 years and the opportunities for growth never cease to amaze me. As we grow and scale, people get a chance to experiment with new processes, are empowered to approach challenges with new, creative ideas, and get to partner with colleagues across functions and offices. I've personally found so many opportunities to continue to have an impact and grow and stretch beyond the initial scope of my role. Beyond that, HubSpot cares deeply about its employees and fostering an inclusive environment, which is demonstrated in the continued investment in our employee resource groups, training/development for people managers, and in our benefits. As a working parent who recently went on parental leave, I can't stress enough how much HubSpot's insurance coverage, parental leave, and workplace flexibility has enabled me to fulfill my roles both at work and at home. Can't think of a better place to learn and grow my career.

Cons

Things move quickly and we're still figuring out how to communicate change. If you get complacent and don't proactively consume information through our internal communication channels, you can miss critical company news and updates. We've invested in new tools, resources, and people to make this more streamlined, but it's a work in progress.

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HubSpot Response
7y
Thank you for your feedback and of course for being part of our People Ops team-I am personally and professionally very grateful. I would agree with you on internal communications, I'm currently feeling the pain of that as we communicate on both D&I and remote work, so just know I'm aligned that we need to do some continued work on this front, thanks for the feedback and for helping POPS and HubSpot grow! -Katie
5.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

I've been a HubSpot fanboy since I've started using it as a customer in 2014/15. - clear career development paths and opportunity to move across teams - great benefits (unlimited holidays, gym reimbursement, education allowance, stock options, team outings, etc.) - amazing new hire on-boarding and continued learning and development opportunities - great & diverse colleagues to work with

Cons

- Internal comms (in general and around product launches) could be done better - Development focus sometimes too US centric

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HubSpot Response
7y
Thank you for being a fan of HubSpot since you were a customer, and for eventually joining our team in Berlin! That office is growing rapidly no doubt in large part to your and the team's efforts there, so thanks for all of your hard work on that front. With regard to internal comms, I would agree some things get lost in the shuffle, and you're spot on that as we move from startup to scale up we have some things that need to catch up-appreciate the honest feedback to help us grow! -Katie
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Glassdoor has 4,776 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.