Good pay but overwhelming metrics and constant interruptions
Pros
Pay and benefits are good, could be better Remote work.
Cons
You have to reach: 80 connected calls per month. 78% Connect rate with low usage customers 50% Risk alert connection rate You are constantly interrupted by "enablement" that teaches you nothing. There's no real time to learn and upskill, because you will work extra hours just to hit metrics. We have access to great tools for that, but no time to use them. If you want to take PTO, you must compensate to hit metrics, so there's no real rest, you go on vacation either burned out or stressed because you will have to come back to spend hours cold calling customers. Management interrupts you with emails that require 40 minutes to action (email + loom + wiki + spreadsheet) Additionaly to those emails the deploy plays that require hours to execute, and then you are left wondering, do these people realize that every gap in my calendar has to be used to cold call, prepare for 80 calls, follow-up and deliverables? They said this was a measure to ensure there's more time with customers, but this leads to non-quality time, it's not possible to have deep, strategic relationships with customer like this. Their response would probably be: Leverage AI. Well, not even AI is enough right now.