HubSpot reviews

3.4

53% would recommend to a friend

(618 total reviews)
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Yamini Rangan

62% approve of CEO

47% positive business outlook

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618 reviews

Reviews about "Compensation"

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5.0
Apr 8, 2025

Wonderful Colleagues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues are competent and good at what they do which made collaboration easy and helped projects move towards completion in an efficient manner. Being able to work remotely was a huge plus for me.

Cons

The salary could have been better and not much room for upward mobility.

1.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- The majority of the company is remote

Cons

- This is probably the worst time to be working at HubSpot specifically as a Customer Success Manager - Leadership is all over the place and it feels chaotic. Anxiety is at an all time high - Leadership recently changed metrics 3 months into 2025 - The pay doesn't seem competitive for the market - Leadership is peeling back some key benefits

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HubSpot Response
1y
Thanks for sharing your feedback, though it’s tough to read. The work you and the rest of the CS team does is so important so we really want to make sure we can address some of these issues: - Regarding leadership direction, our leadership team is more aligned than ever on our strategic priorities. We pride ourselves on moving with speed and making decisive actions based on market conditions. Our goal is to ensure that our clarity at the leadership level translates into clarity for every team member. If you're experiencing stress or concern, please know that we have multiple support resources available. I encourage you to connect with your Manager or HRBP who can provide confidential guidance and support. -One thing we would call out is that leadership have not removed any benefits. While the guidance around taking time off has moved from being unlimited to having more guidelines (with the goal of equity for all employees), no benefit has been peeled back. If you have any questions around the nitty gritty, visit the Wiki or HelpSpot for more information, or connect with your manager. Thanks for all that you do for HubSpot and our customers. - The Customer Success Leadership Team
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