Huddle House reviews

2.9

40% would recommend to a friend

(283 total reviews)

Michael Abt

41% approve of CEO

28% positive business outlook

Huddle House has an employee rating of 2.9 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huddle House employee rating is 21% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

283 reviews
3.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with my employees, the customer made my day everyday. You have regulars that come in and you look forward to seeing them and your talk with them everyday. I always trained all my employees, just to make sure they was always giving great customer service.

Cons

I found that with this franchise that being a manager you have to totally deal with whatever goings wrong in the store. You learn a lot of problem solving skills that if you didn't have when you started you would have to learn before you left.

1.0
Mar 23, 2014

Thank GOD they closed it

Recommend
CEO approval
Business Outlook

Pros

NONE, this company doesn't care about it's employees or it's customers. Read the comments out there on places like yelp for instance. Huddle House sucks

Cons

Everything, the owner had NO clue as to what he was doing and wouldn't listen to someone that he hired in to help put it back on track. He brought in someone from Georgia that supposedly 'wrote the book' on training, but, is working for another franchise, and yet, openly and notoriously would 'fire you' based on who you voted for, even admitted to doing that in a couple of restaurants. I told the owner he needed to hire more people, and put more people on duty at all times. He refused. Told the owner he needed to TRAIN these people better, the owner refused. Told the customer he'd have to 'eat' some of the tickets to make customers happy, THE OWNER REFUSED. You want customers, you want to win them back, you want to win them over, you have to spend now to make it later, you can't win them back by ignoring them. To late to figure it out, now you closed down the store. Deny this all you want, but it's a FACT.

1.0
Mar 11, 2014

Abominable.

Recommend
CEO approval
Business Outlook

Pros

Experience Easy to get hired Easy job (Server) to get the hang of as long as you can stick around long enough

Cons

Will literally hire anyone No proper help (if you mess up, you get reprimanded instead of corrected, if that makes sense)

Viewing 277 - 279 of 283 Reviews

Glassdoor has 290 Huddle House reviews submitted anonymously by Huddle House employees. Read employee reviews and ratings on Glassdoor to decide if Huddle House is right for you.