Hyatt reviews

3.9

74% would recommend to a friend

(6,978 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Mar 25, 2026

Ok

Recommend
CEO approval
Business Outlook

Pros

Good work environment, supportive and room to grow.

Cons

Low salary, treats employees based on nationality

3.0
Mar 24, 2026

CMT Pay

Recommend
CEO approval
Business Outlook

Pros

Decent benefits and free stays and discounts

Cons

Long program, if dont like location difficult to move.

1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

travel perks 401k dental insurance

Cons

-half the staff are related, and hide cash tips from from non-relatives as to not have to share -lots of call outs, so shifts are understaffed and stressful -no training, just thrown in to job -food quality is inconsistent and even the employees won't eat certain things due to food poisoning experiences -

Viewing 43 - 45 of 6,978 Reviews

Glassdoor has 8,103 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.