Hyatt reviews

3.9

74% would recommend to a friend

(6,978 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Large scale event planning opportunity that many event companies and agencies will not have • Meet lots of people in all different industries • Learn how to build large scale events and sell at a really high volume • Hyatt is a well established brand • Opportunity for career advancement

Cons

• If you're a salaried employee, they will take advantage of you. I was advised upon hiring that the average day is 10-12 hours, but it actually was closer to 14-16 hour days and I saw this for managers across all departments. If you have the chance to stay hourly, do so as working for this company means you will have no life-work balance. And if you have an event on the weekend, you're also working on the weekend. • Directors and higher level executives lead from a place of fear and intimidation. It's a toxic work culture.

3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits and nice coworkers

Cons

very fast paced environment, a lot to keep up with on the operations side

Viewing 55 - 57 of 6,978 Reviews

Glassdoor has 8,103 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.