Is Hyatt a good company to work for?

Hyatt has an overall rating of 3.9 out of 5, based on over 8,109 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Hyatt to a friend and 63% have a positive outlook for the business. The best reviews about Hyatt have been left by employees working as Human Resources , Human Resources Manager and Human Resources Coordinator .

Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 738 reviews)); "And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Tips and coworkers were great" ((in 131 reviews)); "Work environment is great!" ((in 91 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 378 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 333 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 171 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Chicago , Orlando , San Diego , New York , Denver , Austin , Atlanta , Omaha , San Antonio , Washington , Seattle , Dallas , San Francisco , Houston , Los Angeles , Miami , Phoenix , Scottsdale , New Orleans , Incline Village , Bellevue , Huntington Beach , Tampa , Saint Louis , Sacramento , Philadelphia , Jacksonville , Boston , Moore , Jersey City

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,984 total reviews)

Mark S. Hoplamazian

83% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

May 22, 2012

“Excellent opportunity”

Team leader

Recommend

CEO approval

Business Outlook

Pros

Leadership Management Training And Motivation! & “Excellent Training. till now i have not seen in any of the hotels i worked with.

Cons

“Overall - not bad but has some downsides”In the last 6 yrs , I’ve grown a new appreciation for hotel politics, 7-5?s, dress codes, and bad managers/good managers – at least to the extent that none of them apply to me. I’ve chosen to follow. But like everything in this world, working from hotel has its downsides.

1.0

May 19, 2012

Mnagement wants the staff to do their work, I have never in my life seen lazier, so called management.

Gallery host

Recommend

CEO approval

Business Outlook

Pros

Just a job, They require more in the interview.

Cons

The guests are very rude, not all. But 95% of the are.

3.0

May 16, 2012

Overall OK company but lacks strategic direction

Director

Recommend

CEO approval

Business Outlook

Pros

Lot of money to waste and you can be lifer here if you are not interested in growth

Cons

Bad to future career prospects

Viewing 6802 - 6804 of 6,984 Reviews

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Jobs at Hyatt

Reservations Agent - Full Time | Medical, Dental, Vison after 30 days, Paid Vacation, Free Room Nights and More!

Hotel Room Attendant (Housekeeping) - Benefits Include Medical, Free Hotel Room Nights, Paid Vacation and MANY MORE

Night Cleaner - Housekeeping (Overnight)

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Hyatt

Hyatt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

“Excellent opportunity”

Mnagement wants the staff to do their work, I have never in my life seen lazier, so called management.

Overall OK company but lacks strategic direction

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