Hyatt reviews

3.9

73% would recommend to a friend

(6,983 total reviews)
avatar

Mark S. Hoplamazian

83% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Apr 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay can be good. And some of the people that work there are great people whom I will miss. The diversity in backgrounds is impressive.

Cons

Management has its hands tied because upper management is all about the dollars at the end of the day. It is an environment that kills creativity, does not promote individualism even though they claim to. My department was understaffed for all of 2011, yet we were still blamed for every single little thing that could have been avoided or fixed if we had just hired a couple of more people. The program they have to train managers who are still young and looking for a career in the hotel business is borderline incompetent, taking young people with no experience and putting them in a frantic high paced work environment. They have to manage people that have much more experience. The problem with this is that most of these fake managers don't have a clue as to what to do, or how to be efficient, so they just get frustrated and start barking orders. I regret ever working here. Not worth it. Don't bother.

1.0
Apr 18, 2012

I would not recommend it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on hotels rooms in other cities.

Cons

Little to no training. Horrible management.

Viewing 6814 - 6816 of 6,983 Reviews

Glassdoor has 8,108 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.