Hyatt reviews

3.9

74% would recommend to a friend

(6,981 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 16, 2011
Recommend
CEO approval
Business Outlook

Pros

salary and benefits on par with other hotel companies

Cons

demanding of time leaving no quality of home life. little communication from corporate trickling down to individual hotels. things tend to come last minute.

3.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is Good Employee Discount at other hotels is great Shift goes by quickly because property is always so busy.

Cons

Management is quick to write up without finding out what happened--Later acknowledges that they are wrong but will not apologize. Management hires friends. These people get the best shifts/hours and generally get treated better. Upper managers make you feel disposable. Been threatened to be fired if you fail the secret shopper. Constantly threatened by write-ups to the point that you are afraid to make decisions. Management thinks they are the most wonderful people in existence and have unrealistic expectations of what employees are capable of.

4.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

good learning place espeacially for new managers

Cons

office politics whihc sometimes distract job focus and priority

Viewing 6841 - 6843 of 6,981 Reviews

Glassdoor has 8,106 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.