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      Hyatt

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      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,979 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      7K reviews
      1.0
      Oct 15, 2014

      Circus-like environment at The Driskill BIG disappointment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      a pretty physical environment because it is a historic hotel

      Cons

      High turnover throughout entire hotel. Also, working for managers who do not know what they are doing. as if this is their first rodeo, and in a lot of their cases, it actually is because Hyatt promotes inexperienced employees to be managers who dont know what they are doing and who ending up failing. Really juvenile atmosphere. Bad managers, an even worse leadership team who are supposed to be a source of inspiration, but who are actually very disappointing because they are narrow minded and cannot think outside themselves long enough to have a vision.

      avatar
      Hyatt Response
      11y
      W, as the General Manager of The Driskill, I wish to thank you for taking time to provide feedback. I take your comments as a priority. As a leader at The Driskill, I am sorry that your experiences with our hotel have left you frustrated. At Hyatt, we strive hard to make our environments enjoyable for all of our associates and we clearly did not fulfill this duty for you. Please know I welcome the opportunity to speak with you directly, or as an alternative, I would encourage you to speak with our Director of Human Resources, Kate, specifically about your concerns. We will make ourselves available to you in every way should you so choose. Scott Mason, GM
      3.0
      Sep 26, 2014

      Content with my earnings, but seek new employment.

      Banquet server
      Recommend
      CEO approval
      Business Outlook

      Pros

      My compensation is unsurpassed for my position, in the hotel and in the city.

      Cons

      Work with a lot of uneducated people and managers and supervisors seem immature and uninterested in managing staff.

      4.0
      Aug 20, 2014

      Not bad for hospitality.

      Assistant front office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment and time spent with other employees was great. Overall I felt that the company cared about us.

      Cons

      Work hours were rough, although fairly typical for the hospitality industry. Raises were on par with other hospitality companies.

      Viewing 82 - 84 of 6,979 Reviews
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      Glassdoor has 8,104 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.