Is Hyatt a good company to work for?

Hyatt has an overall rating of 3.9 out of 5, based on over 8,103 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 74% of employees would recommend working at Hyatt to a friend and 63% have a positive outlook for the business. The best reviews about Hyatt have been left by employees working as Human Resources , Human Resources Manager and Human Resources Coordinator .

Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 141 reviews)); "Tips and coworkers were great" ((in 140 reviews)); "Training was great and hotel reputation helps sell group" ((in 92 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 90 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 373 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 332 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 177 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Chicago , Orlando , San Diego , New York , Denver , Austin , Atlanta , Omaha , San Antonio , Washington , Seattle , Dallas , San Francisco , Houston , Los Angeles , Miami , Phoenix , Scottsdale , New Orleans , Incline Village , Bellevue , Huntington Beach , Tampa , Saint Louis , Sacramento , Philadelphia , Jacksonville , Boston , Moore , Jersey City

Hyatt reviews

3.9

74% would recommend to a friend

(6,978 total reviews)

Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews

2.0

Mar 13, 2019

Too much turnover

Accountant

Recommend

CEO approval

Business Outlook

Pros

Beautiful offices, great location in the city, lunch cafe on premises

Cons

New boss every three months. Open concept tables which causes distraction and too much employee chatter, Too many meetings, Unsupportive Human Resources dept. Employees are very "clickish" and unfriendly.

5.0

Jan 9, 2019

Great Culture and Company!

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Love love love the organization as a whole!! Core values and brand are amazing. Passionate employers creating a great work environment

Cons

Franchised properties have to deal with completely polarizing management styles than Hyatt Owned, which makes working there not as exciting. TOOOOOOO little pay- not enough pay for the amount of work required. Raises need to be considered to prevent the constant turn over.

4.0

Sep 10, 2017

Amazing place to work

Assistant outlet manager

Recommend

CEO approval

Business Outlook

Pros

Love my team! They really care about the employees! They do great things for the community! I love that they try to promote and develop from within.

Cons

Once salaried you have longer hours than the supposed 10 per day. Not paid enough for the amount of responsibility I have and work I do.

Viewing 25 - 27 of 6,978 Reviews

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