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IAT Insurance Group

Engaged Employer

IAT Insurance Group reviews

4.2

78% would recommend to a friend

(294 total reviews)
avatar

William Cunningham

82% approve of CEO

84% positive business outlook

IAT Insurance Group has an employee rating of 4.2 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IAT Insurance Group employee rating is 20% above average for employers within the Insurance industry (3.5 stars).

Reviews by job title

294 reviews
5.0
Feb 26, 2020

Great Company because of our People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hardworking dedicated people I work with every day.

Cons

Our systems are in the process of being upgraded with a significant investment in new technology. In the meantime the need to work with multiple systems is less than ideal. However much improved from where things were a few years ago.

5.0
Jan 21, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Management is amazing and everyone is there to help you

Cons

Somethings the workload can cause it be feel like you can’t take off

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IAT Insurance Group Response
6y
Thank you for taking the time to share your experience with IAT. We pride ourselves on building an engaging workplace culture that attracts and retains the best talent. IAT’s success as a company depends on employees like yourself. We appreciate the feedback and are always striving for IAT to be an amazing place to work!
4.0
Jun 16, 2018

Great co-workers; difficult clients

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I heard the work environment used to be difficult before I was hired, but I have only known co-workers who were open and willing to help. They make the job a lot easier.

Cons

I often have hostile conversations over the phone with claimants and sometimes insureds. That is never a fun experience.

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IAT Insurance Group Response
7y
The nature of insurance means we often work with people during very stressful times in their lives. It’s critical to use empathy and understanding during the claims process. We recently provided skills training workshops to help claims staff approach conversations with empathy and understanding. We hope you found these workshops resourceful. It’s great to hear that you work on a collaborative team. We encourage you to discuss your challenges with your manager to strategize on solutions. Thank you for sharing your thoughts. Alisa Miller, Chief Human Resources Officer
Viewing 223 - 225 of 294 Reviews

Glassdoor has 308 IAT Insurance Group reviews submitted anonymously by IAT Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if IAT Insurance Group is right for you.