IBC Bank reviews

Cons - Pay horrible and so low for the amount of work we have to do! - Customers at IBC are always upset about the bank's fees and poor service. Always closing accounts. - Always this mean, harassing, pressuring feeling of having to open accounts and make sales. - Management only cares about making sales and goals! - Not accommodating to anyone's needs at all - Astronomical turnover rate For the record, this place pays their poor tellers $9 an hour. You could make more working at McDonald's or as a custodian. Sean Stewart is the worst. All he cares about is numbers and accounts. Not you, nor the customer or his branch managers, Just his mean self and his Excel spreadsheet of how many people he took advantage of today.

Oh man, IBC has some cultural and operational faults that really counteract all the good. Starting with the CEO, everyone calls him Mr. Nixon like he's better than the rest of us/on another level - this mindset manifests itself in various ways throughout the company. He treats most people not on executive management level as if they're dumb kids he has to watch out for and he knows what's best. He uses every opportunity to push his political opinions on you, whether it's a personal meeting or the bonus presentation. He talks for AN HOUR straight about "new administration" and takes a jab at any non-conservative politician, which ruins credibility. After laying off several of my coworkers and many other from various business units, he had the audacity to say that we should thank him for what he did and talked about how well business was doing - that obviously left a bad taste in everyone's mouth. There is not a lick of good corporate culture from the top - not a lot of "fun" events, the bonus presentation is pretty drab, no team happy hours or anything like that. If it wasn't for our direct management team actually caring about and wanting to get to know people, culture would have been totally absent. This feels like a direct result of how Nixon operates with execs at the top; no laughing, no joy, no happiness, ONLY hard work and numbers. This rubs off on some of the staff in the most insufferable way possible - breaks being timed to the minute, people always tattling and running to managers for stupid things that can be solved independently, not even allowing us to go to lunch together because of "business needs" in totally arbitrary settings. One of my managers even went so far as to not allow people to carpool because someone had complained about something and they thought that would solve the issue. Even though I mentioned pay raises, that still makes it mediocre at best especially in places like Austin/DFW/Houston. Human capital isn't built into IBC's business model. They will hire someone less experienced for less money, and deal with them leaving once they gain the skills - this means anyone worth keeping around tends to leave when they get the experience they need. This obviously has negative ramifications on the business. If they could "do more" for their employees like their motto for taking care of customers, people would stick around for a lot longer. Again, this feels like a direct result of Nixon thinking that none of his employees are competent/worth his while. All in all, these are indicative of bigger issues culturally at IBC. As long as these areas of opportunity exist, they will never grow/adapt to market changes and compete at the next level of banking.