IBC Bank reviews about "training program"

The pay is a few dollars less than any other bank. The training, although helpful, requires you to drive to downtown Austin from 8-5 for over a week, even if you live and your branch is 45 minutes away. It does not seem like the higher ups in the company really care about the employees- the sales quotas are completely unrealistic, even for tellers. We are forced to open accounts for family members for a month so we can get numbers, then close them and reopen them for the next month.

Constantly understaffed so employees have to travel all over the area. Employees are forced to get a certain number of new accounts per month or risk disipline and for lack of performance. After a couple of months of non-performance, they will terminate you. You will seldom see anyone that has been there for a year for this reason. They have an extremely high turn over rate. It is incredibly difficult to stay there to recieve any of the long term benefits they make sound so appealing.

Upper management is not in touch with its managers, employees, and branches. Complete disconnect in understanding employee/branch needs and communication. Low pay across all positions considering the amount of responsibility. Complete lack of a true employee development program where the company will invest in its employees in order to increase retention and career development.

Very Manipulative upper management They tend to hire young people who have never worked before and don't realize how horrible the management is There is so much drama its ridiculous. And the majority of it is caused by the upper management of whom most of them are in the 40s-50s In the beginning they start you out in this great training program that I'm pretty for sure is meant to brainwash you into thinking that you're actually working for a good company before you go into your actually branch and see what a shit-storm it really is. They give you a starting sales goal of 11 points which seams pretty easy but then when you start getting accounts they make up ridiculous reasons as to why certain accounts don't count towards your points and by the end of the month it's almost impossible to reach your sales goal, especially if you work in a branch with several employees who are also on trying to make their goals. I had a customer that was being wrongfully charged and when I called the back office to see what had happened they couldn't figure it out until finally they put me on the phone with the manage and she said "I don't know" and acted like that was a sufficient enough answer. I spoke with my area sales manager telling him that this was horrible customer service and wasn't acceptable in my book and he said he was so sorry and would be contacting his boss to get this resolved. I emailed him once a week until the day I quit to make sure things were being handled and he always said he was working on it...my last day at IBC (3 months after I had initially contacted him about this problem) the issue had still not been resolved!! VERY unprofessional environment!