Is IBM a good company to work for as a Remote Technical Support?

Remote Technical Support professionals working at IBM have rated their employer with 3.4 out of 5 stars in 31 Glassdoor reviews. This is a lower than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Remote Technical Support Jobs at IBM now and start preparing for your job interview by browsing frequently asked Remote Technical Support interview questions at IBM .

Does IBM pay Remote Technical Support employees well?

Remote Technical Support professionals rate their compensation and benefits at IBM with 3.8 out of 5 stars based on 31 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Remote Technical Support salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4357) , Applications Developer (2911) , Software Developer (2426) , Project Manager (2325) , Senior Software Engineer (2040) , Consultant (1847) , Senior Consultant (1846) , IT Specialist (1111) , Application Developer (1109) , Associate Systems Engineer (1032) , Business Analyst (1026) , Systems Engineer (871) , Manager (851) , Managing Consultant (847) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11077 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 4990 reviews)); "Flexible timings and work from home option(i gotta laptop thats why i enjoy this privilege)" ((in 4365 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3462 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3306 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5437 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2195 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2015 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1756 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 625 reviews))

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IBM

IBM Remote Technical Support reviews

3.4

97% would recommend to a friend

(31 total reviews)

Arvind Krishna

100% approve of CEO

87% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.2

Career opportunities

3.8

Compensation and benefits

3.6

Senior management

3.2

Work/Life balance

Remote Technical Support employees have rated IBM with 3.4 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Remote Technical Support professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Remote Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

31 reviews

2.0

Dec 1, 2025

Payment Review

Remote technical support specialist

Recommend

CEO approval

Business Outlook

Pros

The environment is somehow cozy

Cons

Very low salaries compared to the same position in other companies

4.0

Dec 23, 2024

Very good for first time job

Remote technical support

Recommend

CEO approval

Business Outlook

Pros

Very good for first time job Good management Nice values

Cons

Not much options for raise except for engineering roles

5.0

Dec 11, 2024

Perfect culture

Remote technical support

Recommend

CEO approval

Business Outlook

Pros

Culture Enviroment Learning Flexible Not stressful

Cons

Not the best pay in the market for most positions, but above average for some... if compared to other corporate packages, this is one of the best

Viewing 1 - 3 of 31 Reviews

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IBM Remote Technical Support reviews

Ratings by category

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Payment Review

Very good for first time job

Perfect culture

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