IBM reviews

3.9

78% would recommend to a friend

(107,240 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
4.0
May 27, 2014

I think IBM has lost it way

Recommend
CEO approval
Business Outlook

Pros

Strong technical talent. You can find a person in IBM that is an expert on anything. This makes it a wonderful place to learn and grow.

Cons

Very large and bureaucratic. Not very nimble. Lots of people in middle management just looking for a way not to be blamed if things go wrong. The appraisals are more based on quotas and financials than on performance.

1.0
Apr 11, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved IBM when I first started working here years ago. But much of what I loved no longer exists - including respect for employees and trustworthy management and a fun working environment - yes, it was fun! However, the only benefit to working at IBM these days is the flexible work schedule and the ability to work from home.

Cons

The constant layoffs (at least one or 2 RAs per year involving 3K to 5K US employees, each time, for 5 years now), and the various incentive programs to increase attrition make IBM an extremely dismal and demoralizing place to work. IBM has more recently stooped to increasing the quota percentage of negative appraisals across target organizations. These "3" appraisals identifying "lowest contributors" are a way of avoiding costly layoffs for which IBM annually takes a $1 billion restructuring charge. So, by falsely and unfairly identifying hard-working employees as "3" performers, IBM is able to force these people out without severance packages. These appraisals are not fair, and long-time, hard-working IBMers are being cheated out of their severance as those targeted for the "3" appraisal generally have enough years to collect the maximum 6 months severance through an RA.

4.0
Jan 18, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are a Ph.D. and want to work in the industry but still be in touch with the academic work, IBM Research is one of the few places that can provide that opportunity. As a research staff member (typically only Ph.D.s are hired), you will be measured based on three things: 1. your project work and how much it contributed to the company in terms of cost savings, revenue impact, or other qualitative impact, or technological advances if you are lucky enough to be working on such things 2. patents you file, 3. papers you publish. Since IBM is a global company, the projects can come from many different industries and many different locations in the world. The Research division enjoys high respect within the company but much more so outside the company.

Cons

IBM's obsession with pleasing the Wall Street brings about a short sighted view to its research policy and hence impacts its Research negatively. All parts of IBM unfortunately scramble to meet short term financial objectives and Research is very often called for help, which takes researchers away from their primary roles of inventing and innovating game changing technologies and methods. By definition, research means investing time and money in high risk high reward problems. For instance, Watson was developed over quite a few years with dozens of people involved. That is what it takes to create serious technologies. Watson team had the few lucky researchers. Unfortunately, many researchers find themselves in a situation where they are asked to help the other parts of IBM improve their bottom line. Since other parts of IBM provide research its funding, they have a lot of influence on defining research projects and therefore how researchers spend their time. Since they are hard pressed to meet their financial objectives, they tend to define projects that help their short term financial goals. Such projects are almost always less innovative and tend to have marginal value for the company. IBM researchers are very capable people. IBM hires the very best to its Research. However, under so much pressure to help IBM's bottom line and do it fast, it is hard for researchers to come up with earth shaking innovations, though they would be perfectly capable to do so if they were given some breathing room. There are still quite a few researchers who still get to work on really promising things but their numbers are quite small.

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