Is IBM a good company to work for as a Technical Systems Support?

Technical Systems Support professionals working at IBM have rated their employer with 4.1 out of 5 stars in 1,428 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Technical Systems Support Jobs at IBM now and start preparing for your job interview by browsing frequently asked Technical Systems Support interview questions at IBM .

Does IBM pay Technical Systems Support employees well?

Technical Systems Support professionals rate their compensation and benefits at IBM with 4.0 out of 5 stars based on 1,428 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Technical Systems Support salaries at IBM.

How happy are Technical Systems Support professionals working at IBM?

88% of Technical Systems Support employees at IBM would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Technical Systems Support professionals have also rated IBM with a 4.3 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.3 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at IBM?

Software Engineer (4357) , Applications Developer (2912) , Software Developer (2426) , Project Manager (2325) , Senior Software Engineer (2040) , Consultant (1847) , Senior Consultant (1847) , IT Specialist (1111) , Application Developer (1109) , Associate Systems Engineer (1033) , Business Analyst (1026) , Systems Engineer (871) , Manager (851) , Managing Consultant (847) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11116 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5007 reviews)); "flexible work from home for female employee a great" ((in 4399 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3453 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3322 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5381 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2188 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1994 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1733 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 619 reviews))

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IBM Technical Systems Support reviews

4.1

88% would recommend to a friend

(1,428 total reviews)

Arvind Krishna

97% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.3

Work/Life balance

4.2

Career opportunities

4.0

Compensation and benefits

3.7

Senior management

Systems/Technical Support employees have rated IBM with 4.1 out of 5 stars, based on 1,428 company reviews on Glassdoor. This indicates that most Systems/Technical Support professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems/Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

1K reviews

5.0

Jul 7, 2025

Good

Associate systems engineer

Recommend

CEO approval

Business Outlook

Pros

Free upskilling & professional certificates via SkillsBuild.

Cons

Cant really think of any

5.0

May 31, 2025

The company is good

Associate systems engineer

Recommend

CEO approval

Business Outlook

Pros

It's an awesome company. Good working environment.

Cons

The only cons it that it pays a little less than the market salary for the similar job but has better perks.

4.0

May 22, 2025

IBM - Associate Systems Engineer

Associate systems engineer

Recommend

CEO approval

Business Outlook

Pros

Good for the student who are starting in their career.

Cons

Some time lot of headcount in team, and one can hardly contribute

Viewing 25 - 27 of 1,428 Reviews

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IBM Technical Systems Support reviews

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IBM - Associate Systems Engineer

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