IBM System Service Representative reviews

4.1

73% would recommend to a friend

(250 total reviews)
avatar

Arvind Krishna

84% approve of CEO

86% positive business outlook

System Service Representative employees have rated IBM with 4.1 out of 5 stars, based on 250 company reviews on Glassdoor. This indicates that most System Service Representative professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by System Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

250 reviews
5.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Friendly coworkers. Great skill enhancement opportunities.

Cons

A little underpaid for the workload and consistent education from new contracts/systems that are consistently being acquired.

Viewing 13 - 15 of 250 Reviews

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