IBM Systems Support Representative reviews

4.1

87% would recommend to a friend

(1,843 total reviews)
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Arvind Krishna

92% approve of CEO

78% positive business outlook

Systems Support Representative employees have rated IBM with 4.1 out of 5 stars, based on 1,843 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a great place if your in your mid-life or later-life career. The environment is easy going. Fortunately my management is very much on the order of "give the employee goals and let them at it". This lack of micromanagement style is refreshing considering this is almost a 100 year old company.

Cons

Everything is process and procedure. No authority to act in the best interest of the organization even though your judgement is trusted. You need to take the initiative and be assertive on issues. Covering your "ass" is very much in the culture, so beware. As an individual, it takes time to get used to this kind of place and the people who work here.

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