Is IBM a good company to work for as a Technical Systems Support?

Technical Systems Support professionals working at IBM have rated their employer with 4.0 out of 5 stars in 813 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Technical Systems Support Jobs at IBM now and start preparing for your job interview by browsing frequently asked Technical Systems Support interview questions at IBM .

Does IBM pay Technical Systems Support employees well?

Technical Systems Support professionals rate their compensation and benefits at IBM with 3.6 out of 5 stars based on 813 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Systems Support salaries at IBM.

How happy are Technical Systems Support professionals working at IBM?

86% of Technical Systems Support employees at IBM would recommend their employer to a friend. This rating has increased by 14% in the past 12 months. Technical Systems Support professionals have also rated IBM with a 3.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.2 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at IBM?

Software Engineer (4358) , Applications Developer (2913) , Software Developer (2427) , Project Manager (2325) , Senior Software Engineer (2041) , Consultant (1847) , Senior Consultant (1847) , IT Specialist (1111) , Application Developer (1109) , Associate Systems Engineer (1034) , Business Analyst (1026) , Systems Engineer (871) , Manager (851) , Managing Consultant (849) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11014 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5068 reviews)); "Flexible time for work and offers work from home depending on the project that you will be part of" ((in 4390 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3435 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3310 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5451 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2023 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1731 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 626 reviews))

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IBM Technical Systems Support reviews

4.0

86% would recommend to a friend

(813 total reviews)

Arvind Krishna

96% approve of CEO

76% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.0

Career opportunities

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Technical Systems Support employees have rated IBM with 4.0 out of 5 stars, based on 813 company reviews on Glassdoor. This indicates that most Technical Systems Support professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Technical Systems Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

4.0

Mar 10, 2026

IBM is good company

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good salary,food coupous,transport and work

Cons

Not good management,hike are less

3.0

Feb 9, 2026

Supportive team and fantastic work-life balance

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good Environment work life balance

Cons

very less appragel, frequently switching the project always be ready for interview.

4.0

Jan 16, 2026

Organized but it feels way to large

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

The company is well organized and it has fairly good training programs. They provide solid equipment and if you are dedicated to the work you will be able to advance.O

Cons

Sometimes it feels like the company is too big. Also, it's losing presence in the USA with a lot of work being sent overseas.

Viewing 7 - 9 of 813 Reviews

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IBM Technical Systems Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

IBM is good company

Supportive team and fantastic work-life balance

Organized but it feels way to large

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