Is ICCU a good company to work for?

ICCU has an overall rating of 4.5 out of 5, based on over 450 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 90% of employees would recommend working at ICCU to a friend and 88% have a positive outlook for the business. The best reviews about ICCU have been left by employees working as Teller , Financial Service Officer (FSO) and Financial Services Officer .

Does ICCU pay their employees well?

According to anonymously submitted Glassdoor reviews, ICCU employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ICCU. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ICCU?

90% of ICCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICCU 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at ICCU?

Member Service Specialist (25) , Financial Services Officer (15) , Branch Manager (10) , Financial Service Officer (FSO) (10) , Teller (10) , Assistant Manager (9) , Loan Officer (9) , Member Assistance Officer (9) , Bank Teller (8) , Member Contact Center Agent (8) , Mss (8) , Mortgage Loan Officer (7) , Virtual Service Center Agent (6) , Community Development Intern (5) , Consumer Loan Processor (5)

What are the pros of working at ICCU according to real employee reviews?

"Benefits are great and affordable." ((in 69 reviews)); "Awesome culture and great organizational health!" ((in 67 reviews)); "There's a reason they're considered a best place to work year over year." ((in 54 reviews)); "Great people to work with." ((in 31 reviews)); "Everyone who works here is so nice and is here to help you succeed in any capacity." ((in 16 reviews))

What are the cons of working at ICCU according to real employee reviews?

"The pay is low for what you do" ((in 21 reviews)); "Some management can be difficult to work with." ((in 8 reviews)); "Full on office no work from home options" ((in 6 reviews)); "The upper management has asked the branch representative's opinions, and they listen." ((in 4 reviews)); "Core/Infrastructure teams are understaffed Salary decent for area but not compared to remote" ((in 4 reviews))

What are the top reviewed ICCU locations?

Chubbuck , Pocatello , Boise , Meridian , Idaho Falls , Coeur d'Alene , Rexburg , Spokane , Twin Falls , Caldwell , Nampa , Burley , Post Falls , Eagle , Kuna , Lewiston , Moscow , Fruitland , Provo , Tucson , Houston , Headquarters , Hayden Lake , United States Coast Guard - Air Station Sacramento

ICCU reviews

4.5

90% would recommend to a friend

(433 total reviews)

Brenda Worrell

91% approve of CEO

88% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.4

Senior management

4.3

Compensation and benefits

4.3

Career opportunities

ICCU has an employee rating of 4.5 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ICCU employee rating is 21% above average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

1.0

Jul 9, 2020

Commercial issues.

Commercial processor

Recommend

CEO approval

Business Outlook

Pros

If you can get into the right department it would be a great job, but Commercial Processing has had some supervisor changes which has really damaged the department. The pay is good, but the upper management in this department is awful.

Cons

You can't express your concerns if it goes anywhere near making the facaud of "green team family" look bad, you HAVE to eat, drink and sleep green team. Very hard to work your way up or out of a department. This area needs to be looked at very carefully in regards to management, some very good employees are no longer here because of it.

ICCU Response

5y

Thank you for this review. We appreciate you taking the time to provide this feedback, and we have passed this along to management to review.

3.0

Jun 9, 2020

Growing company, experience will vary

Salaried professional

Recommend

CEO approval

Business Outlook

Pros

Can be a very fun, exiting work environment under most managers and in most departments. Great family activities for employees, is a place your whole family can be proud you work for. Excellent value for health benefits.

Cons

Salaries are low for the market. There is a rift between new, young talent and people who have been at the Credit Union for 15+ years. It was a very different company 10 years ago. If you end up on a team with a lot of the “old guard”, be prepared for a lot of frustration. Management will protect these employees above all others, at the expense of strategic objectives. They have little to no experience outside of the Credit Union. But what they lack in knowledge of current industry standards they make up for in stubbornness. You will be thrown under the bus for them time and time again.

ICCU Response

5y

Thank you for this feedback. We appreciate you taking the time to provide this review, and have passed this along to our team to look into.

3.0

May 28, 2020

ok

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Discounts... other than that you don't have much more.

Cons

favoritism. If you want to promote you gotta be good friends... qualifications come last

ICCU Response

6y

We appreciate the feedback!

Viewing 319 - 321 of 433 Reviews

Jobs at ICCU

Insurance Intern (Remote) - Treasure Valley

Insurance Intern- Tri Cities

Kennewick, WA

View job

Operations Support Assistant

Member Contact Center Agent - Spanish Required

ICCU

ICCU reviews

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Ratings by demographic groups

Reviews by job title

Commercial issues.

Growing company, experience will vary

ok

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