Is ICCU a good company to work for?

ICCU has an overall rating of 4.5 out of 5, based on over 451 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 90% of employees would recommend working at ICCU to a friend and 88% have a positive outlook for the business. The best reviews about ICCU have been left by employees working as Teller , Financial Service Officer (FSO) and Financial Services Officer .

Does ICCU pay their employees well?

According to anonymously submitted Glassdoor reviews, ICCU employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ICCU. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ICCU?

90% of ICCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICCU 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at ICCU?

Member Service Specialist (25) , Financial Services Officer (15) , Branch Manager (10) , Financial Service Officer (FSO) (10) , Teller (10) , Assistant Manager (9) , Loan Officer (9) , Member Assistance Officer (9) , Bank Teller (8) , Member Contact Center Agent (8) , Mss (8) , Mortgage Loan Officer (7) , Virtual Service Center Agent (6) , Community Development Intern (5) , Consumer Loan Processor (5)

What are the pros of working at ICCU according to real employee reviews?

"Awesome culture and great organizational health!" ((in 69 reviews)); "Benefits are great and affordable." ((in 65 reviews)); "There's a reason they're considered a best place to work year over year." ((in 54 reviews)); "Good people to work with" ((in 31 reviews)); "Care about employees and their well being." ((in 18 reviews))

What are the cons of working at ICCU according to real employee reviews?

"The pay is low for what you do" ((in 21 reviews)); "Full on office no work from home options" ((in 7 reviews)); "Low salary for some positions" ((in 6 reviews)); "The upper management has asked the branch representative's opinions, and they listen." ((in 4 reviews)); "There's no way to know if you're getting a raise that makes sense for the position when you are promoted." ((in 3 reviews))

What are the top reviewed ICCU locations?

Chubbuck , Pocatello , Boise , Meridian , Idaho Falls , Coeur d'Alene , Rexburg , Spokane , Twin Falls , Caldwell , Nampa , Burley , Post Falls , Eagle , Kuna , Lewiston , Moscow , Fruitland , Provo , Tucson , Houston , Headquarters , Hayden Lake , United States Coast Guard - Air Station Sacramento

ICCU reviews

4.5

90% would recommend to a friend

(434 total reviews)

Brenda Worrell

91% approve of CEO

88% positive business outlook

Ratings by demographic groups

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Gender

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ICCU has an employee rating of 4.5 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ICCU employee rating is 21% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

434 reviews

4.0

Jun 28, 2024

Community development officer position review

Community development officer

Recommend

CEO approval

Business Outlook

Pros

Flexibility, benefits, culture, and compensation

Cons

Main downside is the demanding schedule

ICCU Response

1y

Thank you for the review!

5.0

Jun 27, 2024

Great Company

Indirect loan processor

Recommend

CEO approval

Business Outlook

Pros

love the pay and benefits

Cons

Hard to move up in the company

4.0

Jun 21, 2024

Good Company!

Virtual service center agent

Recommend

CEO approval

Business Outlook

Pros

-Match half of your 401k contributions up to 3% of gross income (so you put in 6%, they put in 3%) -Lots of team outings -Opportunities for advancement posted internally to give team members first chance -Quick PTO Accrual -Small raise each quarter if you meet IPP requirements. After 8 successive raises you get 1 large raise, and the small quarterly raises are increased. IPP requirements include: 1. Not exhausting your PTO balance. 2. No more than 3 unexcused absences. 3. Completing assignments and book readings, which vary depending on how long you have been in your role. -Lots of staff rewards: silver coins, ICCU swag, branch lunches if you meet certain goals -Birthday and anniversary celebrations

Cons

-Unexcused Absences. Being sick and getting a doctor's note does not excuse your absence. Previously was only allowed 1 unexcused absence per quarter or you lost your raise. They upped it to 3 which is much more reasonable. You definitely need to file for FMLA if you have a medical condition.

Viewing 145 - 147 of 434 Reviews

Jobs at ICCU

Member Service Specialist - Blackfoot (Spanish Required)

Member Contact Center Agent - Spanish Required

PT-Member Service Specialist-Pocatello

PT Member Service Specialist -Richland (Spanish Preferred)

Information Technology Intern-DNA Applications

Chubbuck, ID

View job

ICCU

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