ICF reviews

3.7

69% would recommend to a friend

(2,740 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

You get to work with some high-profile clients on projects and programs that really do make a difference. There are many divisions and groups in the company, so you're almost guaranteed to find something that you're interested in doing.

Cons

Where to begin? ICF recently changed its vacation/sick time policy in favor of a PTO system, which is proving to be confusing at best and stingy at worst. Work/life balance is already terrible across the board, whether you're single and childless or have a family. With less vacation/sick time available, the new PTO system will make work/life balance even worse in favor of work. But the money doesn't make up for it. Salaries are a joke compared to other companies. Raises are laughable, usually between 1-3% without a promotion, which are also hard to come by, even for the most talented employees. Bonuses and comp time for long hours are nearly non-existent. Do a great job and go "above and beyond" what's expected of you, and you might get a bonus or comp time, but you're more likely to get a pat on the ass and another hefty assignment for which you'll be asked to work long hours again. Showing talent and aptitude really doesn't get you anywhere at ICF; instead, it just gets you strapped with more work. Good thing we have laptops so we can work at home all night instead of at the office! Every project I've worked on has been under-staffed and run inefficiently; yet, management would sooner lay off talent to cut costs and load up other employees with too much work than hire to staff-up projects. They call it "matrixing" the employees but really it's an excuse to be cheap. Got an idea on how to improve efficiency of a project? Don't even bother, because senior management will just steal your idea and take the credit.

1.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

None, besides good work-life balance.

Cons

Toxic work environment and "team", as well as terrible compensation in a high cost of living area. We were told being in the office would be mandatory, so I moved across the country only to find out the role and team were fully remote. Members of my "team" also spoke negatively of me behind my back instead of communicating directly. Horrible work environment, dull project work, and I am more than happy to be working at a new company and to have escaped from ICF.

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ICF Response
2y
Thank you for taking the time to provide feedback. We value honest and open conversations—even when it's hard. Employees are encouraged to reach out to their HR Business Partners or Ethics Hotline - this input shapes our strategies and helps move us forward. We hope you provided your feedback before your departure. - KZ
1.0
Feb 10, 2023

They are faking 5 stars

Recommend
CEO approval
Business Outlook

Pros

There is no pros to work here

Cons

This shady company is faking 5 stars to mitigate the MANY low reviews that show their horrible company's bad practices.

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ICF Response
3y
We respect the confidentiality and integrity of this platform as a place for people to open and be transparent. We take feedback seriously! Glassdoor and internal employee surveys inform many business decisions. In an anonymous employee engagement survey in the summer of 2022, employees reported being proud to be part of ICF (86%) and feel like they belong here (83%). --- SS
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Glassdoor has 3,012 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.