ICF reviews

3.7

69% would recommend to a friend

(2,740 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 24, 2013

Very Rewarding!

Recommend
CEO approval
Business Outlook

Pros

Strong and supportive corporate culture.

Cons

If you are not interested in hard work and long hours (although you will be well compensated) this isn't a company for you.

3.0
Mar 18, 2013

If you accept the realities with open eyes, it may work out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities for mid-level staff. Well-intention management for the most part. Still forming as an organization, so constant change creates continual new needs. Internal training had developed significantly in recent past. Benefits are comprehensive and level of employee contributions to premiums are below average for similar companies. Satisfaction and opportunity are really dependent upon what group or division you work in. Some are excellent, others are very political and backwards.

Cons

Executive management is a mixed bag. Some are excellent and principled. Others are bureaucrats at best. Many are brought in because they are friends of other executives although they have no relevant expertise, experience or skills to add value to the role or part of the organization they are brought into. This creates ongoing trust issues and skepticism of management that seem to protect their own rather than those who are contributing and moving the organization in the right direction. There is a large sense of frustration on the part of those trying to manage these folks upward or others attempt to manage around them. The company also seems to struggle with its identity, putting the "warm and fuzzy" do-gooder image externally to brand themselves, but really being willing to pursue any dollar of revenue and profit desperately to maintain numbers for the market. It makes the company so reactionary and a yo-yo to work within where good staff are constantly vulnerable, nobody knows what the next quarter will have in store, and constantly dependent upon the next "big win" to survive. Open dialogue is "encouraged", but later punished if the message being delivered is not what is desired. There seems to be many upper management who have never had to lead during difficult times, not have a similar role in the past, or not haven managed anything of the scale or complexity that they have responsibility for, so they are constantly in a mode of trying to figure it out, creating much inefficiency and frustration by employees and clients along the way. Also although there is a fairly "play nice" attitude between the different parts of the company, rarely do they effectively coordinate or work together. It seemly like certain parts of the organization that step over themselves constantly and do not have a single coordinated strategy or may to work together effectively.

Viewing 2626 - 2628 of 2,740 Reviews

Glassdoor has 3,012 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.