ICF ServiceNow Developer reviews

3.7

47% would recommend to a friend

(7 total reviews)
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John Wasson

61% approve of CEO

58% positive business outlook

Reviews by job title

7 reviews
5.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Recognize Hardwork, Good benefits, High tier ServiceNow developer

Cons

Hard to take time off with Agile development model.

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ICF Response
3y
Thank you for taking the time to write this review. We are happy to hear you feel your hard work has been recognized. We strive to create an environment where people feel they have balance in their work life no matter what work model they are working from. If employees feel those boundaries are not respected or are being broken, we encourage you to discuss prioritization with your manager. -AP
4.0
Mar 3, 2022

Good company, work-life balance

Recommend
CEO approval
Business Outlook

Pros

- Their overall culture and values are intuitive and focused on practices that actually make a positive difference with business outcomes. - ICF does a lot of contracting with U.S. Federal customers, this allows for a nice work-life balance since most of their government contracts are fixed-price. You are rarely expected to work more than 40 hours, if ever.

Cons

- Not every division and team in the company follows the mindset and practices laid out in their culture/values/mission statements. - They do not pay the highest salaries compared to other contracting companies. (They are transparent about this.) - They are willing to make drastic salary increases to hire new people while being incredibly resistant to giving current, high-performing employees proportionate raises. This creates an environment where the high-performing employees often leave to seek other opportunities and some new employees are paid way more than they are worth, and often have to be demoted or let go. (Or worse, they keep them on and just continue paying them way more than their more valuable coworkers.) - They put a lot of focus on winning contracts to the point it distracts from making sure they have the staffing and resources to actually deliver the best outcomes for those contracts. I believe this may turn out to be a major compromise over the next 5-10+ years.

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