Is ICON a good company to work for as a Manager?

Manager professionals working at ICON have rated their employer with 2.6 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of ICON employees being 3.5 out of 5 stars. Search open Manager Jobs at ICON now and start preparing for your job interview by browsing frequently asked Manager interview questions at ICON .

Does ICON pay Manager employees well?

Manager professionals rate their compensation and benefits at ICON with 3.2 out of 5 stars based on 49 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Manager salaries at ICON.

How happy are Manager professionals working at ICON?

40% of Manager employees at ICON would recommend their employer to a friend. This rating has increased by 36% in the past 12 months. Manager professionals have also rated ICON with a 3.0 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.1 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (237) , Project Manager (194) , Senior CRA (181) , Clinical Trial Assistant (CTA) (180) , CRA I (163) , Clinical Trial Manager (116) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (62) , CRA II (57) , Clinical Research Associate II (56)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 375 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 240 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 173 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 152 reviews)); "Great colleagues and FM very supportive." ((in 139 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 220 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 212 reviews)); "Low pay and highly reliant on client investments" ((in 175 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 174 reviews)); "Very heavy workload and they are doing lots of layoffs to long term loyal employees in the US and Canada then re" ((in 53 reviews))

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ICON

ICON Manager reviews

2.6

40% would recommend to a friend

(49 total reviews)

Barry Balfe

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.3

Senior management

2.1

Culture & values

Manager, employees have rated ICON with 2.6 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Manager, professionals have an average working experience there. ICON is rated 26% below average by Manager, professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

49 reviews

4.0

Oct 10, 2025

Good

Manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

No cons in this company

1.0

Aug 17, 2025

Avoid like the plague!!!

Manager

Recommend

CEO approval

Business Outlook

Pros

There is not a single pro for working at ICON!!

Cons

Where do I start! The company has been completely broken by senior leadership over the last 2 years. Staff are leaving in droves! Poor pay, poor/no career progression, over worked with no support, being told to work harder when staff are at breaking point. Crazy!!

3.0

Jul 29, 2025

A good company to develop new skills

Manager

Recommend

CEO approval

Business Outlook

Pros

* Wide ranging opportunties to learn and develop new skills * Collaborative and supportive colleagues - in my department * Dynamic manager who valued her team * Reading, Green Park where the office is located is lovely * Hybrid working - 2 days wfh, 3 days in office * Great to work with colleagues from across the globe

Cons

* Fast paced, workload high - sometimes not enough time to learn and consolidate knowledge * Lots of system and process changes - you just learn how to navigate through and changes are made

Viewing 1 - 3 of 49 Reviews

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Jobs at ICON

Adjudication Project Manager

Senior Project Manager

Country Study Operations Manager

Blue Bell, PA

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Trial Delivery Lead-Base

Blue Bell, PA

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ICON Manager reviews

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Good

Avoid like the plague!!!

A good company to develop new skills

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