Is ICON a good company to work for as a Clinical Operations Manager?

Clinical Operations Manager professionals working at ICON have rated their employer with 2.8 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of ICON employees being 3.5 out of 5 stars. Search open Clinical Operations Manager Jobs at ICON now and start preparing for your job interview by browsing frequently asked Clinical Operations Manager interview questions at ICON .

Does ICON pay Clinical Operations Manager employees well?

Clinical Operations Manager professionals rate their compensation and benefits at ICON with 2.6 out of 5 stars based on 22 anonymously submitted employee reviews. This is 23.7% worse than the company average rating for salary and benefits. Find out more about Clinical Operations Manager salaries at ICON.

What are the top reviewed jobs at ICON?

Clinical Research Associate (237) , Project Manager (194) , Senior CRA (181) , Clinical Trial Assistant (CTA) (180) , CRA I (163) , Clinical Trial Manager (116) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (62) , CRA II (57) , Clinical Research Associate II (55)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 375 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 240 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 173 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 152 reviews)); "Great colleagues and FM very supportive." ((in 139 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 220 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 212 reviews)); "Low pay and highly reliant on client investments" ((in 175 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 174 reviews)); "Very heavy workload and they are doing lots of layoffs to long term loyal employees in the US and Canada then re" ((in 53 reviews))

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ICON

ICON Clinical Operations Manager reviews

2.8

45% would recommend to a friend

(22 total reviews)

Barry Balfe

Not enough data to show CEO approval

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.7

Culture & values

2.7

Career opportunities

2.6

Compensation and benefits

2.3

Senior management

Manager, Clinical Operations employees have rated ICON with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Manager, Clinical Operations professionals have an average working experience there. ICON is rated 20% below average by Manager, Clinical Operations professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

22 reviews

2.0

Sep 5, 2025

I’m not certain

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

I can not say I recall the pros about the company

Cons

Most things were quite disorganized

1.0

May 21, 2025

Worst experience

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

There are some nice people, made some good friends.

Cons

But all the COMS complain, there is no development and engagement at all! Especially for non billable COMS. Stick to sponsor!

4.0

Nov 12, 2024

Great place to start in the industry

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

Great team of people to work with. Decent health benefits.

Cons

Not all positions provide bonus or variable pay. No RSU.

Viewing 1 - 3 of 22 Reviews

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ICON Clinical Operations Manager reviews

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I’m not certain

Worst experience

Great place to start in the industry

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