ICON reviews

3.5

64% would recommend to a friend

(5,303 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked at ICON for about 3 years. The pros were I had an amazing manager who always advocated for me, co-workers were beyond helpful, great pto.

Cons

I was recently laid off this past March. The layoffs are highlighting already sore spots in the company. The workload can become pretty extensive with unrealistic goals and metrics to be met. The CRAs I worked with were always overworked. I was promised a promotion for about a year and a half, but was just continuously being stringed along. Again with the massive layoffs that have taken place over the last couple of months I know the above things are only greater.

5.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Very good company and atmosphere

Cons

Not much on the job training

1.0
Sep 10, 2025

Doesn't Care About Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here anymore.

Cons

Got rid of BRIGHT program, the only benefit. No bonuses. Employee raises given 6 months late, then capped at 2%, but at the same time the CEO still gets a raise AND a hefty bonus?? OK. Good luck moving up in your career - they will tell you that there are opportunities for growth, but your LM will shut any growth down. Only way to grow your career is to leave. Pay is below market rate.

Viewing 304 - 306 of 5,303 Reviews

Glassdoor has 6,551 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.