ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The company culture when it was PRA was amazing. The functional managers for the SMAs were wonderful.

Cons

It is now a culture of fear. Steve Cutler had a town hall meeting where he told the American employees that they are outsourcing jobs to India because they can get more qualified employees for much less money.

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

specially to start in clinical trials they are amazing, the support, extra activities and the working environment is really good.

Cons

I wish they paid some more and the rise is limited each year no matter what you do.

Viewing 382 - 384 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.