ICON reviews

3.5

63% would recommend to a friend

(5,280 total reviews)
avatar

Barry Balfe

51% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They were really supportive during pandemic. Our pay cut was returned to us. CEOs and executive management had the highest pay cuts.

Cons

Client opportunities were lost (even before pandemic) due to low offers even to client-selected CRAs

4.0
May 9, 2026

Grateful to have landed with my team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity and really enjoy working with my team. The experience I gain will ultimately be valuable in moving into a different role internally or easily transferable to another company. Benefits are decent including time off.

Cons

Lower pay than hoped for but I’m in the lowest position possible in my area. I have nowhere else to go but upward or onward so remain hopeful.

1.0
May 9, 2026

Too much work for too little

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a good place to work

Cons

Terrible pay High workload with no support Responsibilities are blurry between roles Poor work-life balance Broken promises regarding rewards / merit / promotion

Viewing 37 - 39 of 5,280 Reviews

Glassdoor has 6,514 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.