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      ICON

      Engaged Employer

      ICON reviews

      3.5

      63% would recommend to a friend

      (5,305 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Jun 15, 2025

      ICON

      Clinical system designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very reasonable work life balance

      Cons

      Company is recovering from difficult financial year

      3.0
      Jun 15, 2025

      A Great Place to Grow for New & Inexperienced Professionals

      Senior cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Opportunities for New Staff: ICON PLC is a fantastic company for those starting their careers, especially in clinical research. They provide ample training and development programs to help inexperienced employees build strong foundational skills. Structured Training Programs: The onboarding and continuous training are well-organized, ensuring employees are well-prepared for their roles. Clear KPIs & Expectations: The company sets very detailed Key Performance Indicators (KPIs), which help employees understand their responsibilities and track progress effectively. Field-Based Role Support: For CRAs, ICON ensures a balanced workload with a requirement of 8 on-site days per month, which helps maintain a good mix of remote and field work. Supportive Environment: Many teams foster collaboration, making it easier for new hires to integrate and seek guidance when needed.

      Cons

      Areas for Improvement: While the 8 on-site days policy is reasonable, travel expectations can sometimes be demanding depending on site locations and site enrollment status. Workload management could vary by region/team—some employees report occasional high pressure during peak study phases.

      Viewing 433 - 435 of 5,305 Reviews
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      Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.