ICON reviews

3.5

63% would recommend to a friend

(5,319 total reviews)
avatar

Barry Balfe

54% approve of CEO

49% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Jun 4, 2018

Data Co-ordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best environment to work, friendly staff and no work pressure.

Cons

Career growth is less and job comfort is more

4.0
Jun 2, 2018

Manager's view

Recommend
CEO approval
Business Outlook

Pros

Will to improve and grow.

Cons

None at the moment as employed for less then 6 months

1.0
Jun 2, 2018

Management-Director

Recommend
CEO approval
Business Outlook

Pros

Flexible work from home People ‘ want ‘ to do a good job but held back due to poor technology in most areas.

Cons

CEO is not concerned about morale or work from all departments. —disjointed. —Euro centric company and heavy into India. —From director level on down to worker level everyone is extremely stressed and overworked. (Not the VPs and EVPs) —Constant awards / wins coming through and they keep piling on the work. —-upper exec mngt meds to look to the VP and EVP in specific areas with high turnover or recent high turnover! ( poor leadership) —staff leave and they don’t replace which in turn causes burnout of other workers. —used to be great company with good training and now you are thrown to the wolves w No training. No support. —HR slow and not helpful at all. You have to put in a ticket to talk to someone! Unreal. Other companies with twice the amount of employees do not have this set up! —new CEO came in and made many changes and not for the better. Not everyone can be Billable when working with your direct reports and teams. Then you get punished for not being fully utilized but the contract doesn’t cover directors!!! —directors have oversight to f so many studies they can’t be effective and able to help 20 teams and 40 plus studies!!!!! -way way too much offshoring to India—- bring it back to EU, ROW and US. Decrease margins a bit. -poor work from India. Turnover now high in India —PMs on too many projects as well as other areas. —insane volume of work. Turnover in all depts. —- can’t even hire because everyone knows ICON pays poorly and expects overtime everyday including weekends.

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Glassdoor has 6,569 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.