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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,305 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      4.0
      Oct 11, 2016

      Lab Support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are excellent. Hours are agreeable.

      Cons

      On a global scale, they do not pay competitively.

      5.0
      Oct 10, 2016

      Current CTA

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment and great management.

      Cons

      So far I have not had any downsides to working at ICON.

      2.0
      Oct 10, 2016

      Used to be a great place to work. Lately not so much due to management or the lack there of.

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (including Paid Time Off) and good compensation.

      Cons

      ICON is only concerned with the bottom line now more than ever it would seem. Under staffing is a serious issue, which in turn increases everyone else's workload significantly. "Why hire more employees when you can get it done with less than half of the employees required seems to be the new mantra". PMs are tasked with many time consuming responsibilities that should be delegated to other internal departments as they do not focus directly on the satisfaction of the external client and take away from time PMs have to actively manage studies. Not much room for advancement. Negative affect on work/life balance. There is a lot of favoritism. Don't expect much help or many opportunities for advancement unless you know someone in the right position.

      Viewing 4879 - 4881 of 5,305 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.