ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
May 20, 2016

ITG At Its Best

Recommend
CEO approval
Business Outlook

Pros

• Flexibility with schedules, decent benefits, and sufficient PTO. • Certain roles may allow the possibility to work from home for a couple of days a week, which can be taken advantage of liberally. • Ineffectual employees can hope to achieve highest regards as long as they pretend to be a leader and maintain an illusion of tireless efforts. • An easy place to add to a resume and use the company as a placeholder until the next offer presents itself. Many ex-employees are freely welcomed back with a better title and higher pay, regardless of their past contributions to the company.

Cons

• Managers are a dime a dozen and tend to be quite incompetent with actual systems that are being developed and managed, as well as functions of their direct reports. Oftentimes, managers spend their days in unproductive meetings without any face to face interaction with their employees nor the clients and provide no substantial contribution to the company. • There is very little training from management, if any at all. Most guidance comes from coworkers in the form of a ‘mentor ship’ that is downright unorganized as they themselves have different ways of performing basic tasks within each group; there is rarely a clearly defined standard operating procedure for simple tasks. • Performance reviews are not based on merits or metrics, but rather a contrary system of opinions from peers and arbitrary goals that are nearly impossible to completely exceed expectations overall, which is the only way to attain a significant raise. • If you a skilled and diligent employee, you will be expected to carry the workload of others on your team and work long hours to clean up and resolve the chaos that colleagues were not able to complete due to sheer ineptitude. • You will only be able to succeed and advance if you are considered a favorite of your managers or their managers. • There is no actual career path since middle management aims to keep their most skilled employees exactly where they are so that they cannot outperform the managers themselves.

4.0
May 20, 2016

Good place to work with.

Recommend
CEO approval
Business Outlook

Pros

ICON is a a nice company who cares for their employees. Work - Life balance is being maintained. The company also provide good training for their employees.

Cons

The company needs to do some background research before hiring some employees.

4.0
May 19, 2016

CRA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Wonderful CRA Managers. They are working on making more opportunities for promotions.

Cons

Limited by the number of promotions they can give each year. There can be inconsistencies on how trials are run.

Viewing 4927 - 4929 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.