ICON reviews

3.5

64% would recommend to a friend

(5,299 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Sep 5, 2015

millwright

Recommend
CEO approval
Business Outlook

Pros

You get to travel and see a lot of neat things and meet some weird people. You can learn quite a bit if you've never done this kind of work. They take great care of anyone with a white hat or higher.

Cons

They say they have competitive pay but you're lucky to get $16/h and you will never see the raise that is promised. They only give you $35/day for per diem. They make a lot of promises for great things and pretend like they're trying to help you but after you get hired on everything gets shot down and your hopes and dreams will be crushed. Any time you need a tool or anything else at all it will take you a year to get it. Everyone complains about everything and a lot of them don't like to work as a team. When they send you out of town expect to use your own gas because they like to let people take the company trucks to the close. So if someone has to work an hour away from the shop and you have to work 6 hours from the shop, odds are they will get the truck. All their tools are crap and they don't like to buy decent ones. If you don't have a white hat you have no rights. Pay will suck, no one will even consider a word you say.

4.0
Sep 3, 2015

Great people, great company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are really great people that work for ICON and I love being in the team that I am in. There's always a real buzz about the office with everyone working hard for the same cause. What's important to remember when working for ICON is that our end result really does change lives. This is a key message that is delivered amongst all teams within ICON globally. You do not feel micro managed at ICON. I feel like you are given the responsibility to use your own initiative. They want you to develop within your role and will offer relevant training either in house or externally where necessary. I have definitely learnt a lot in the 5 years I have been at ICON.

Cons

Like all jobs, some longer hours are needed. But this is recognised with a more flexible working pattern and days off in lieu where it has been a very busy period.

1.0
Sep 2, 2015

watch out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

chance to learn new technlogies

Cons

manager lied had me train apac technicians aawork/life balance No I trained my apac replacement

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Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.