ICON reviews

1) Management recently significantly reduced benefits without warning. 2) Annual increases are set up such that no one ever gets better than "meets expectations" and increases are rock bottom at an average of 1.8% for last 3-4 years. 3) ICON was once known for providing a very nicely balanced work/life workload. Not anymore! 4) Good employees are leaving at a steady rate causing instability for teams. Also, when a team member leaves it can be literally months before they are replaced. 5) ICON management does not support their employees from maniacal sponsors. 6) Systems are home grown and outdated.

Currently, I have never seen morale this low in Language Services. Management just doubled the workload of our department, forcing client managers to become salespeople (on top of our already overwhelming workload), including doing cold calling, business presentations, etc, without giving us any training. They also expect us to do another full-time job I sales with no compensation. When concerns are expressed to the manager about a lack of time or training to do this successfully, the response is, "You have a bad attitude and need to manager your time better." Management comes in at 9 am and leaves at 4:30 pm, meanwhile employees regularly work 8 am to 7 pm due to overwhelming workload and no staff. No work-life balance whatsoever. The HR page says employees have the option to work from home, but management of Language Services will not allow anyone to work from home (except the Director, who works from home full-time). All the company values they profess to have are complete lip service. Health insurance costs go up by $100 per month each year. I have never seen a company so dedicated to taking the fun out of the workday for employees. No teambuilding, no events, just unnecessary rules and a ton of work.