ICON reviews

3.5

63% would recommend to a friend

(5,311 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Goog pay Good work-life balance (in theory) Good benefits

Cons

Unrealistic expectations arise from ICON’s flawed competition strategy — rather than competing through high-value project execution, the company accepts FSP roles that place staff in subordinate or high-risk positions within sponsor organizations. Misleading hiring practices — roles advertised as “permanent” often lack long-term stability. Employees may face persistent micromanagement and shifting priorities, with performance expectations that are difficult to meet or define. Extended PIPs are common and often perceived as procedural formalities rather than opportunities for genuine development.

4.0
May 9, 2025

Great for Work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s good for work for home and still have time for family

Cons

No bonus unless you’re a manager or above

3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were great and they do support advancement

Cons

Not a fully transparent company

Viewing 505 - 507 of 5,311 Reviews

Glassdoor has 6,562 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.